Shipments and returns

Your shipment:

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS or FedEx with tracking and drop-off without signature.  Whichever shipment choice you make, we will provide you with a link to track your package online.

Any expedited order (Next Day or Second Day) must be received prior to 10:00 AM CST.  If you are requesting expedited shipping (anything other than Ground) after 10:00 AM CST, be certain to call to check your options.  Obviously, an order placed after UPS has picked up cannot be shipped that day.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Special Projects Audio takes special care to ensure your items are packaged according to UPS and Fed Ex shipping guideines.  All items are shipped in appropriate packaging so your items are well protected.